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FAQ Information

Where Is Arcadia Student Living Located?

We’re located at 707 Sanctuary Place, just minutes from UNCC.

When Is The Leasing Office Open?

We are open Monday – Friday from 10:00am to 6:00pm, Saturdays from 10:00am to 5:00pm, and Sundays from 1:00pm to 5:00pm.

What Does Rent Include?

For your convenience, each installment payment includes AT&T U-Verse TV & Internet, $25 allotment for electricity and $15 allotment for water & sewer.  You also have full access to all of our amazing amenities and on-site professional staff!

How Do I Get To Campus?

Arcadia is less than two miles from campus so you can walk, ride your bike, or take our resident shuttle to UNCC.

Do You Allow Pets?

Yes, we do allow pets, so your furry friend is more than welcome! Contact us for details.

Is On-Site Parking Available?

Yes, we have ample on-site parking, plus the option for preferred parking spaces. Contact us for more information.

What Floor Plans Do You Offer?

We offer one, two, three, four, and five bedroom floor plans.

What Is An Individual Lease?

An individual lease is a per-bed housing contract. You sign a housing contract for a bed in the apartment and share common areas with roommates. This allows you to live with roommates without having to worry about whether they’re going to pay on time. 

What Is The Process To Match Roommates?

If you’re looking for a roommate, fill out our roommate-matching questionnaire online when you sign your housing contract. We will use that information to match you and your future roommate. If you already have a roommate selected, we can help sort out the details with that, too!

Do You Have An On-Site Laundry Facility?

Each unit has its own washer and dryer for your convenience.

Do You Have A Maintenance Staff?

Yes, we have maintenance available during office hours, as well as 24-hour emergency maintenance service.

Do I Have To Be A Student To Live Here?

No, you do not.

Is There A Security Deposit?

Yes, contact our office for specific pricing and income requirements.

How Do I Pay Rent?

You’re welcome to pay by cashier's check or personal check at the leasing office during business hours, or you can pay online!

When Is Rent Due? 

Each monthly installment payment is due on the 1st of the month with a grace period until the 5th. Late fees begin to accrue on the 6th.

How Do I Apply For An Apartment?

You can easily complete the entire process online by clicking here. Fill out and submit your application, your guarantor’s application, and your roommate preferences form. You can even complete the housing contract for your new apartment online! We are also available on site if you wish to visit us to apply in person.

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